Dack Property Management
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Support Built for Director-Led Blocks

Directors of RTM and Resident Management Companies carry real responsibility without always having the time or background to manage it alone. We give them a managing agent who understands exactly what that role involves.

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Who We Support

Two kinds of director-led company, each with its own starting point and its own practical needs.

Resident Management Companies (RMCs)

Practical support for director-led companies who want to stay in control.

  • Company secretarial support and AGM administration
  • Budgets prepared for director approval
  • Clear reporting so directors can answer residents confidently
  • Guidance on Section 20 consultation for major works

Right to Manage (RTM) Companies

From the point you take over management to running the block smoothly.

  • Support through and after the RTM handover
  • Transfer of records, funds and contracts from the previous agent
  • Setting up compliant accounts and service charge structures
  • Ongoing advice for RTM directors on their obligations

From Handover to Day-to-Day Running

The point an RTM or RMC takes on management is usually the point directors feel most exposed - funds, records and contracts need to transfer cleanly, and residents expect things to carry on without disruption.

We handle that handover directly with the outgoing agent, then set up compliant accounts and reporting so the block is on a proper footing from the first day we're responsible for it.

Dack property manager handling handover paperwork for an RTM or RMC company

Support Built Around a Director's Workload

Being a director isn't a full-time job, and it shouldn't need to be. We take on the parts that need consistency and process, so directors can focus on representing their fellow residents.

Company Secretarial Administration

Statutory filings, registered office support and record-keeping handled, so directors aren't personally chasing Companies House deadlines.

AGM & Director Meeting Support

Papers prepared, meetings organised and minuted, with budgets and major decisions put to directors in good time to approve.

Section 20 Consultation Guidance

Major works above the statutory threshold require formal leaseholder consultation - we run that process correctly, so decisions aren't open to later challenge.

RTM & RMC FAQs

What's the difference between an RTM company and an RMC?+
An RMC (Resident Management Company) typically owns or has always held the right to manage the building, often set up when the development was built. An RTM (Right to Manage) company is formed by leaseholders specifically to take over management from a landlord or existing agent, using a statutory process. Both need a managing agent to handle the practical day-to-day running.
We've just taken over as an RTM company - what happens next?+
We handle the handover with the outgoing agent directly - recovering funds, records, insurance details, contracts and compliance certificates - then set up compliant accounts and service charge structures so the block runs properly from day one.
Do directors have personal liability?+
Directors of RMCs and RTM companies generally benefit from limited company protection, but they do have duties to act properly and in the company's interests. Good record-keeping, proper consultation and clear financial reporting - all of which we support - reduce the practical risk considerably.
Can you help with a Section 20 consultation for major works?+
Yes - we run the statutory consultation process for qualifying works, including notices, estimates and the leaseholder observation period, so the works and the cost recovery are both procedurally sound.

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