Block Management, Done Properly
Residential block and leasehold management across Portsmouth and the South Coast - for freeholders, Resident Management Companies, Right to Manage companies and developers. This is what we do first, and what we do most.
30+
Residential blocks under management
2004
Serving Southsea and Portsmouth since
24/7
Emergency support for managed blocks
9
Offices across the Bernards network
Thinking About Block Management?
Managing a block isn't simple - and when it's done poorly, it shows quickly. Block management isn't just about ticking boxes. It's about protecting your asset, keeping residents happy and running everything properly.
Get a ProposalWe deliver a proactive, structured approach to managing residential blocks across Portsmouth and the surrounding areas, combining local expertise with professional systems that keep everything running smoothly. We already manage a significant portfolio of properties locally, supporting freeholders, leaseholders and RTM companies with a service built on reliability and results.
A Service Built Around Who You Are
A freeholder protecting an investment and an RTM director answering to their neighbours need very different things from a managing agent. Here is what each gets from us.
Freeholders
Protect the long-term value of your asset without the day-to-day burden.
- Full management of the building on your behalf
- Service charge collection and arrears recovery
- Lease enforcement and breach handling
- Planned maintenance that protects capital value
Resident Management Companies (RMCs)
Practical support for director-led companies who want to stay in control.
- Company secretarial support and AGM administration
- Budgets prepared for director approval
- Clear reporting so directors can answer residents confidently
- Guidance on Section 20 consultation for major works
Right to Manage (RTM) Companies
From the point you take over management to running the block smoothly.
- Support through and after the RTM handover
- Transfer of records, funds and contracts from the previous agent
- Setting up compliant accounts and service charge structures
- Ongoing advice for RTM directors on their obligations
Developers
Management set up properly from the first completion onwards.
- Management structures established pre-completion
- First-year service charge budgets and estimates
- Handover of plant, warranties and O&M manuals
- A single point of contact for new residents
Also relevant: Right to Manage & RMC Support · Estate & Communal Area Management · Changing Your Managing Agent
What's Included in Our Block Management Service
Four areas sit under every management agreement. Each has its own full guide if you want the detail.
Day-to-Day Management
Dedicated point of contact · Resident communication & issue handling · Contractor coordination · Regular site inspections
We keep things moving - no chasing, no delays.
Full guideMaintenance & Repairs
Planned preventative maintenance · Reactive repairs handled quickly · Access to trusted local contractors · 24/7 emergency support for managed blocks
The goal is simple: fix issues early, avoid bigger costs later.
Full guideFinancial Administration
Service charge budgeting & forecasting · Transparent accounting · Invoice management & supplier payments · Annual statements
Clear numbers. No confusion. No surprises.
Full guideCompliance & Legal
Health & safety management · Fire risk assessments · Insurance coordination · Lease compliance
We ensure everything is covered - so you're not exposed.
Full guideService Charge & Financial Transparency
Most disputes in a block start with money - a charge nobody can explain, a budget that arrives late, a major works bill that lands without warning. We run block finances so that never happens.
Budgeting & Forecasting
An annual service charge budget built line by line from actual costs, issued in advance so leaseholders know exactly what they are paying for and why.
Transparent Accounting
Every invoice logged against the block it belongs to. Leaseholders can request to inspect the financial records at any time - a statutory right we make easy rather than awkward.
Reserve Funds
Sinking funds built and held for major works such as roofing, decoration and lift replacement, so a large bill never lands on residents without warning.
Protected Client Money
Client funds are held in designated client accounts, separate from company money, and covered by Client Money Protection through the Bernards group.
Leaseholders have a statutory right to a summary of service charge costs and to inspect the supporting invoices. We treat that as the minimum standard, not a hurdle.
Read our full guide to service charge managementCompliance, Fire Safety & the Building Safety Act
Leasehold compliance has changed significantly since 2022, and the obligations now sitting with freeholders, RMCs and RTM directors are real. Our job is to make sure it is documented, current and defensible.
Fire Safety & Fire Risk Assessments
Fire risk assessments carried out by competent assessors and reviewed on schedule, with actions tracked to completion rather than filed away. Alarm, emergency lighting and extinguisher servicing kept on a live calendar.
Building Safety Act 2022
For higher-risk buildings we support Accountable Persons and Principal Accountable Persons with registration, the safety case, resident engagement strategies and the golden thread of building information.
Health & Safety and EWS1
Communal health and safety risk assessments, asbestos registers, legionella and water hygiene, lift and electrical inspections. Where external wall reviews or EWS1 forms are needed, we coordinate the surveys and hold the documentation for lenders.
Insurance & Lease Compliance
Buildings insurance placed and renewed with the right cover and sums insured, claims handled on your behalf, and lease terms enforced consistently and fairly across the block.
Unhappy With Your Current Managing Agent?
Most of the blocks we take on come from somewhere else. Directors and freeholders worry the change will be painful - in practice, we do the work. Here is exactly how a handover runs.
Not sure what your current management agreement allows, or how much notice you need to give? Send us the block address and we will talk you through your options with no obligation.
An honest first conversation
Tell us about the block - size, structure, what is going wrong. We will tell you plainly whether we are the right fit and what we would do differently.
A written proposal and fee quote
A clear scope of service with a fixed management fee. No hidden commissions, no vague 'additional charges to be confirmed'.
Notice served on your current agent
We tell you exactly what your management agreement requires and when notice can be given. Where you would like us to, we handle the correspondence.
Handover managed by us
We liaise directly with the outgoing agent to recover funds, records, insurance details, contracts, compliance certificates and health and safety files.
Day one, running properly
A site inspection, an introduction to residents, a working budget and a maintenance plan - with minimal disruption to the people living there.
Why Choose Dack Property Management
Trusted Local Expertise
Managing over 30 residential blocks in the area, we bring invaluable local knowledge and long-standing experience.
Strong Foundations Backed by Bernards
As part of the Bernards Property Group, we combine personal service with robust infrastructure and regional reach.
Committed to Independence & Integrity
We maintain the trusted Dack identity and values - while benefiting from the enhancements brought by Bernards' acquisition.
Efficient, Local Contractor Network
Our connections with reliable, skilled local tradespeople enable prompt and cost-effective maintenance solutions.
Regulated, Insured and Accountable
As part of the Bernards Property Group we hold membership of Propertymark and the Ombudsman scheme, both of which uphold the highest professional standards, and we carry professional indemnity and client money protection insurance so clients are fully protected.
Block Management FAQs
What does a block management company actually do?+
How do we switch to Dack Property Management?+
Do you work with RTM and RMC companies?+
How are service charges managed?+
How quickly are maintenance issues dealt with?+
What areas do you cover?+
Already a leaseholder in a block we manage? Visit our leaseholder hub
Request a Block Management Proposal
Tell us about your block and we will come back with a written proposal, a fixed management fee and an honest view on what needs attention first. No obligation and no pressure.
The Old Treasury, King's Road, Southsea, Portsmouth PO5 4DJ
Covering Portsmouth, Southsea, Fareham, Gosport, Havant, Waterlooville and the wider South Coast.